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View the status history of a document

Use this procedure to track a document through every stage of its lifecycle, from ingestion through DIAN submission to distribution.

The status history lets you confirm DIAN acceptance, diagnose rejections, check distribution status, and see if the system retried sending after a temporary DIAN error.

  1. Go to Reportes de Gestión.
  2. Select Reporte de Estado DIAN.
  3. Select which DIAN statuses to include.
    You can select Todos to include all statuses, or select individual statuses: No Enviados, Aceptados, Aceptados Con Reparos, Rechazados.
  4. Optional: Narrow results by date:
    • Fecha Ingreso: Filter by the date Paperless received the document.

    • Fecha de Expedición: Filter by the document's issue date.

  5. Click Buscar.

A list of statuses opens, showing each stage:

StatusPlatform labelDescription
No EnviadosDocumento ingresadoDocuments that have been received by Paperless but not yet sent to the DIAN. This includes documents queued for sending, pending, or with a submission problem.
AceptadosAceptado por la DIANDocuments the DIAN validated and accepted. These are legally valid.
Aceptados Con ReparosReparado por la DIANDocuments the DIAN accepted but flagged with observations (warnings). The document is valid, but the DIAN noted issues that you should review.
RechazadosRechazado por la DIANDocuments the DIAN rejected. These are not legally valid. Check the document's status history for the specific DIAN error codes and messages.