Send documents in bulk (work orders)

Work Orders generate and submit electronic documents in bulk from an ERP input file.

A Work Order (Orden de Trabajo, or OT) takes an input file from your ERP system and generates a set of electronic documents. Paperless processes it in the background and sends it to SUNAT.

You upload the input file to create the Work Order, track its progress in the Bitacora, preview documents before they reach SUNAT, and review the event log to confirm results or troubleshoot errors.

Upload a work order

A work order (Orden de Trabajo) takes an input file from your ERP system and generates a set of eletronic documents. The system processes it in the background and sends it to Superintendencia Nacional de Aduanas y de Administración Tributaria (SUNAT) .

Go to Ambiente de Facturacion > Facturacion Masiva.
Click Nuevo Proceso.
Select the file type (Comprobante Electronico).
Click Choose File and select a file on your computer.

The file must be in pipe-delimited TXT format or XML.
Enter a short description to identify this process later.
Under Seleccione las Tareas a Ejecutar, select one of these actions:

Generación
Generates the XML documents from your file.
Enviar a SUNAT
Sends the generated documents to SUNAT for validation. If you skip this now, you can send them later from the Bitácora.
Distribución
Sends the documents to recipients by email after SUNAT accepts them.
Click Generar.

Paperless creates a work order and shows a confirmation. If there is a problem, an error message displays on the screen.

Track a work order in the Bitácora

Go to Ambiente de Facturación > Facturación Masiva.
Click Bitácora.
In the En Proceso tab, check the status icons in the Generación, Envio a SUNAT and Distribucion columns to see which steps are complete.

A green checkmark means that the step finished successfully. If a step fails or has not run yet, the icon shows a different state. Click the work order number to see the full event log.

Preview and submit documents

If you upload a work order without selecting Enviar a SUNAT, documents stay in a preview state after generation. Use this procedure to catch errors before they reach SUNAT.

Go to Ambiente de Facturación > Facturación Masiva > Bitácora.
In the En Proceso tab, click the work order number.
Click Ver Documentos.
Review documents individually or as a group.
When you are ready, click Envio a SUNAT in the Acciones section at the bottom of the page.

Important: Documents in preview are not legally valid yet. They become valid only after SUNAT accepts them.

View the work order event log

Go to Ambiente de Facturacion > Facturacion Masiva > Bitácora.
In the En Proceso tab, click the work order number.
Click Ver Bitácora.

The event log displays a list of actions, timestamps, and any error messages.

How can we help?

Send documents in bulk (work orders)

Upload a work order

Track a work order in the Bitácora

Preview and submit documents

View the work order event log

sovos-footer