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Monitor POS systems

Use this procedure to check whether your POS terminals are online and identify any that have connection problems.

Note: Monitoreo POS is only available for companies with POS integration turned on.
Monitor POS systems
  1. Go to Consola de Procesos.
  2. Select Monitoreo.
  3. Click Monitoreo POS.
  4. Enter your search criteria: Tienda, Caja, Estado, or IP.
  5. Click Buscar.

The list of terminals displays with the following information:

ID
Terminal identifier.
Nro Tienda
Store number.
Nro Caja
Register number.
Señal de Vida
Last heartbeat timestamp.
Estado
OK (green) if a connection was active within the last 15 minutes. NOK (red) if no connection was active.
Versión
POS software version.
Versión Config
Settings version.
IP
Terminal IP address.