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Unclaimed Property

ReportMyUP

Manage payment

Learn how to edit your payment information or add a new payment method.

Edit payment information

Follow these steps to change your billing address or contact information in ReportMyUP.

  1. Go to Settings > Billing.
    The Settings icon and the Billing button are highlighted.
    Note:

    Read about what to do if the Billing page isn't loading.

  2. Click Payment Methods.
    The Payment Methods button is highlighted.
  3. Click your payment information.
    The payment information section is highlighted.
  4. Click Edit Payment Method.
  5. Make your changes, then click Update.

Add a payment method

Learn how to change your primary payment method or add a backup one.

ReportMyUP accepts credit card and Automated Clearing House (ACH) payments only. ACH payments take 5-10 business days to process, and you won't have full account access until payment clears.

CAUTION:

If you switch payment methods while a payment is pending, you could be charged twice. Email billing@sovos.com to cancel a pending ACH payment before changing payment methods. If you pay by check or offline ACH, you may experience additional delays and lose access to your account.

  1. Go to Settings > Billing.
    The Settings icon and the Billing button are highlighted.
    Note:

    Read about what to do if the Billing page isn't loading.

  2. Click Payment Methods.
    The Payment Methods button is highlighted.
  3. Click Add New.
  4. Enter your card or ACH payment information, then:
    The Credit card and ACH tabs are highlighted.
    • If you're paying with a card, click Add.
    • If you're paying with a bank account, click Proceed to Review, then click Add.

View invoices

On your renewal date, Sovos creates your invoice and emails it to the billing contact on file. You can also find your past ReportMyUP invoices on the Billing page.

Note:

If your renewal date has not yet passed, your invoice is not available yet.

  1. Go to Settings > Billing.
    The Settings icon and the Billing button are highlighted.
  2. Click Billing History.
  3. Click Download to save an invoice to your computer.
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Last updated: October 14, 2026