Retrieve documents

Search, view, and download the documents you have issued and received in Paperless.

Paperless stores every document you issue and receive. You find issued and received documents in the Gestion Documental module, and inbound documents that need your review in the Oficina de Partes.
You can search for a document, view its details, check its real-time SUNAT status, email a copy, and export a list of results. Received documents that need action appear in the Oficina de Partes, where you approve them, reject them, or resolve validation errors.

Search for an issued document

Use this procedure to find documents your company has issued through Paperless Peru.

Go to Gestion Documental > Documentos Emitidos.
Select one or more document types or select TODOS.
Enter any combination of search criteria.
Under Estados de Documentos, select the status.
Click Buscar.

Find a received document

Use this procedure to find documents you have received from suppliers in Paperless Peru.

Go to Gestion Documental > Documentos Recibidos.
Select one or more document types, or select TODOS.
Enter any combination of search criteria.
Click Buscar.
Search for the document using the issued or received document search.
Click the view icon next to it in the results list.

Check online document status

Use this procedure to check the real-time submission status of documents sent using the web service.

Go to Ambiente de Facturacion > Revision de Documentos On Line.
Enter your search criteria and click Buscar.
The matching documents appear in a table with their real-time SUNAT status.

Email a document

Use this procedure to email a document to a recipient using Paperless Peru.

Search for and open the document.
Click Enviar por correo.
Enter the recipient's email address and click Enviar.

Export a document list

Use this procedure to export search results as a CSV or TXT file.

Search for documents using the issued or received document search.
In the Export options section, click CSV or TXT.

Oficina de Partes

Review the documents that other companies send you through Paperless.

When another company sends you an invoice through Paperless, it appears in the Oficina de Partes for your review.
You find an inbound document, review it, and then approve it, reject it, or resolve any validation errors before accepting it.

Find an inbound document

Use this procedure to search for documents received from other companies in the Oficina de Partes.

Go to Oficina de Partes > Documentos por Revisar.
Enter any combination of search criteria.
Click Buscar.

Approve a received document

Use this procedure to approve an inbound document in the Oficina de Partes.

Go to Oficina de Partes > Documentos por Revisar.
Search for the document and select it.
Click Aprobar Documento.

Reject a received document

Use this procedure to reject an inbound document and notify the sender in the Oficina de Partes.

Use this procedure to reject an inbound document and notify the sender in the Oficina de Partes with your rejection reason. The sender then needs to cancel the document with a Nota de Credito and reissue it with the correct information.

Note:

In Peru, the inbound process is not required for compliance purposes. Commercial rejection is a business notification only. It has no direct government consequence.

Go to Oficina de Partes > Documentos por Revisar.
Search for a document and select it.
Click Rechazar Documento.
Enter the reason for rejection.
Common rejection reasons:
- Items were never received.
- Incorrect amount charged.
Confirm the rejection.

Handle documents with validation errors

Learn how to identify and resolve documents that fail the Superintendencia Nacional de Aduanas y de Administración Tributaria (SUNAT) validation in the Oficina de Partes.

Documents that fail SUNAT validation are listed with an error status in Documentos por Revisar. Click a document to see the rejection reason. For example, "receptor no correspondiente" means the RUC in the document does not match your company's RUC.

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